Program Content
CB.1 – Chatbot Foundations
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CB.2 – Types of Chatbots
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CB.3 – Why Chatbots Fail: Limitations of Chatbots
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CB.4 – Chatbots vs. Live Chat
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CB.5 – What is a Chatbot Platform?
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CB.6 – What is an AI Chatbot?
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CB.7 – What Makes the Best AI Chatbot? Must-Have Chatbot Features and Benefits
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CB.8 – The Value of AI Chatbots for Business
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CB.9 – Artificial Intelligent Chatbots for Customer Experience
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CB.10 – Chatbot Examples & Chatbot Use Cases
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Final Assignment – Get Your Certificate Today!
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CB.11 – Conversational Chatbot Case Studies
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Bonus Lessons
CB.12 – Chatbot Statistics
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CB.13 – Chatbots and Covid-19: Automation in Times of Crisis
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CB.14 – The Future of Chatbots
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